Refund policy
B‑ODD No‑Return Policy
All Sales Are Final
At B‑ODD, every item is made, curated, or fulfilled with care. Due to the nature of our products and our commitment to maintaining strict quality control, we do not accept returns, exchanges, or refunds under any circumstances. All sales are final.
Order Accuracy
Customers are responsible for ensuring that all order details—such as size, color, quantity, and shipping information—are correct before completing a purchase. Once an order is submitted, it cannot be changed, canceled, or modified.
Damaged or Defective Items
While returns are not accepted, B‑ODD will assist customers if an item arrives damaged or defective. Customers must contact us within 48 hours of delivery with photo evidence. Resolution may include a replacement or store credit at B‑ODD’s discretion.
Lost or Stolen Packages
B‑ODD is not responsible for packages lost or stolen after the carrier marks them as delivered. Customers should contact the shipping carrier directly for assistance.
By Purchasing From B‑ODD
Customers agree to this No‑Return Policy and understand that all sales are final.
Contact us at b-odd@b-odd.shop